Upon deploying the application on your selected hosting environment, the maintenance and support responsibilities are handed over to our support team. Their dedication and experience will help you to maintain the application's normal operation through its whole lifecycle.

iWay commits to deliver the second-to-none maintenance and supports to all customers.

Support forms:

• On-site supports for complicated maintenance and support requests.
• Phone, Email and Live Chat Support:  for simple and quick support needs.

• Maintenance scope includes: Fixing functional software bugs caused by iWay application development.
• Doesn't include:

- Errors of caused by the operating system, network infrastructure and other programs.

-  Data and hardware errors.

-  Errors by "force majeure".